Questions regarding the audio tutorials that we produce.
Mystic Access has three websites, each designed to make it easy for you to find the resources, tutorials, and information you’re looking for! Here’s a quick guide to help you find your way around: MysticAccess.com This is your destination for our premium audio tutorials and educational products. You’ll find offerings such as *You’ve Got YouTube*, … Read more
First, make sure you have reviewed the tutorial completely. In other words, listen to the full tutorial from beginning to end at least once, and perhaps a second time while taking notes. It’s easy to miss items of interest, particularly in such detailed tutorials. Second, you may wish to take advantage of the detailed navigation … Read more
If you plan on playing your tutorial on an iDevice or Android device using the Voice Dream Reader application, the easiest way is to download the DAISY, leave the tutorial zipped, and put it in Dropbox or whatever method you most prefer to transfer your files to Voice Dream Reader. If your reading method of … Read more
Your purchased tutorials will be available in your downloads section of your Mystic Access account. You can download the digital files to your computer, Victor Stream, or any other DAISY / MP3 player of your choosing. The SD card is a convenience to our customers, allowing them to have a physical copy of their products. … Read more
You can, of course… the question we’d like you to ask yourself, though, is whether you should? We put a tremendous amount of time, attention and care into the crafting of every tutorial we sell. There are often hundreds of hours of research, recording, editing and production that go into our tutorials. Mystic Access is … Read more
First, make sure you have reviewed the tutorial completely. In other words, listen to the full tutorial from beginning to end at least once, and perhaps a second time while taking notes. It’s easy to miss items of interest, particularly in such detailed tutorials. If you have additional questions, don’t hesitate to ask us! We’d … Read more
Refunds are not offered on our digital products. We make every effort to showcase the quality of our audio production and content in the detailed site copy and audio samples that we provide. we also have multiple free downloads and podcasts available for download which, we feel, demonstrate the quality of our work. Please review … Read more
You can download your tutorials up to 3 (three) times. These copies are for your personal use only. This way if you lose your copy or the thumb drive you put it on dies, etc, you have two more opportunities to access your downloads. If you need your downloads again after they have expired (after … Read more
All of our tutorials are available in both DAISY and MP3 formats. You receive access to both formats upon making your purchase. To discover which tutorial format may work best for you, please visit this page.
If there is enough interest in the product in question, then we may be considering it already. *smile* Feel free to ask us. One way to get customized support on a product of interest to you is to invest in one-on-one training from Mystic Access. Please check out our training options and rates, and feel … Read more
Absolutely. Please put a message to us in the customer notes section letting us know that all of the tutorials in the order are for a single user, and we’ll make sure they’re all placed on a single card.
