I sent an email / left a voicemail and I haven’t gotten a response. What’s wrong?

Generally when you call or email us, somebody will get back to you within one business day whenever possible. Sometimes, though, things happen and we just can’t return your call or email as quickly as we’d like. Please be patient with us, and if you don’t hear anything back from us within a few business days, please get in touch with us again.

Also, please be aware of holidays, weekends, life emergencies, and the fact that sometimes things get lost in the ether.

Rest assured that we care about your calls and emails, and will do our best to get in touch promptly whenever possible.

Categories: Questions About Purchased Items, Website Questions

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