Refunds are not offered on our digital products. We make every effort to showcase the quality of our audio production and content in the detailed site copy and audio samples that we provide. we also have multiple free downloads and podcasts available for download which, we feel, demonstrate the quality of our work. Please review … Read More “I’m unhappy with the audio tutorial I purchased from you, and would like to request a refund.” »
Archives: FAQs
You can download your tutorials up to 3 (three) times. These copies are for your personal use only. This way if you lose your copy or the thumb drive you put it on dies, etc, you have two more opportunities to access your downloads. If you need your downloads again after they have expired (after … Read More “I can’t download the audio tutorial(s) that I purchased from you, because the download doesn’t seem to be available anymore. What’s wrong?” »
First, make sure that you have thoroughly reviewed our audio tutorial on your product, to be certain that you are using the product in the most efficient manner possible. Sometimes, the sequence of steps to get a piece of hardware up and running is very important, so you may wish to pay special attention to … Read More “The physical product (speaker, headphones, Bluetooth transmitter / receiver, etc) which I purchased from you isn’t working as advertised. What can I do?” »
The credit cards we accept include Visa, Master Card, American Express, Discover, JCB and Diner’s Club. We also accept PayPal. Depending on your iOS device, you may also be able to use Apple Pay to make purchases from us. Please click here for up to date information about supported iOS devices. Cool, huh? We also … Read More “What payment methods do you accept?” »
All of our tutorials are available in both DAISY and MP3 formats. You receive access to both formats upon making your purchase. To discover which tutorial format may work best for you, please visit this page.