First, make sure you have reviewed the tutorial completely. In other words, listen to the full tutorial from beginning to end at least once, and perhaps a second time while taking notes. It’s easy to miss items of interest, particularly in such detailed tutorials. If you have additional questions, don’t hesitate to ask us! We’d … Read More “I purchased your tutorial on (fill in your product of choice here). I have a question / questions that are not covered in the tutorial. What should I do?” »
FAQ Tag: audio tutorials
Refunds are not offered on our digital products. We make every effort to showcase the quality of our audio production and content in the detailed site copy and audio samples that we provide. we also have multiple free downloads and podcasts available for download which, we feel, demonstrate the quality of our work. Please review … Read More “I’m unhappy with the audio tutorial I purchased from you, and would like to request a refund.” »
You can download your tutorials up to 3 (three) times. These copies are for your personal use only. This way if you lose your copy or the thumb drive you put it on dies, etc, you have two more opportunities to access your downloads. If you need your downloads again after they have expired (after … Read More “I can’t download the audio tutorial(s) that I purchased from you, because the download doesn’t seem to be available anymore. What’s wrong?” »
First, make sure that you have thoroughly reviewed our audio tutorial on your product, to be certain that you are using the product in the most efficient manner possible. Sometimes, the sequence of steps to get a piece of hardware up and running is very important, so you may wish to pay special attention to … Read More “The physical product (speaker, headphones, Bluetooth transmitter / receiver, etc) which I purchased from you isn’t working as advertised. What can I do?” »
All of our tutorials are available in both DAISY and MP3 formats. You receive access to both formats upon making your purchase. To discover which tutorial format may work best for you, please visit this page.