Refunds are not offered on our digital products. We make every effort to showcase the quality of our audio production and content in the detailed site copy and audio samples that we provide. we also have multiple free downloads and podcasts available for download which, we feel, demonstrate the quality of our work. Please review … Read More “I’m unhappy with the audio tutorial I purchased from you, and would like to request a refund.” »
FAQ Category: Audio Tutorial Questions
Questions regarding the audio tutorials that we produce.
You can download your tutorials up to 3 (three) times. These copies are for your personal use only. This way if you lose your copy or the thumb drive you put it on dies, etc, you have two more opportunities to access your downloads. If you need your downloads again after they have expired (after … Read More “I can’t download the audio tutorial(s) that I purchased from you, because the download doesn’t seem to be available anymore. What’s wrong?” »
All of our tutorials are available in both DAISY and MP3 formats. You receive access to both formats upon making your purchase. To discover which tutorial format may work best for you, please visit this page.
If there is enough interest in the product in question, then we may be considering it already. *smile* Feel free to ask us. One way to get customized support on a product of interest to you is to invest in one-on-one training from Mystic Access. Please check out our training options and rates, and feel … Read More “I’m looking for an audio tutorial about (fill in the blank). Would you create something on that topic, please?” »
Absolutely. Please put a message to us in the customer notes section letting us know that all of the tutorials in the order are for a single user, and we’ll make sure they’re all placed on a single card.